Your information
Privacy policy
How Bolle Academy handles personal information in line with South Africa’s Protection of Personal Information Act (POPIA).
Last updated: 10 November 2026
Information we collect
When you create an account, apply or send a consultant enquiry, we may collect your name, email address, phone number, chosen course, application message and question. We also keep application status and staff feedback so you can follow the review.
Why we use it
We use these details to provide your learner account, respond to enquiries, process applications, contact you about admissions, maintain website security and keep appropriate administrative records. We do not sell your personal information.
Who can access it
Your application and account details are available to you and authorised Academy staff. Consultant enquiries are available only to authorised Academy staff. Service providers that host or operate the website may process information on the Academy’s behalf, and information may be disclosed where the law requires it.
How long we keep it
We keep information only for as long as it is needed for the purpose it was collected, our legitimate administrative needs and any applicable legal obligations. Information that is no longer needed should be securely deleted or anonymised.
Your choices and rights
Subject to South African law, you may ask for access to your personal information, request a correction or deletion, object to certain processing and withdraw consent where processing relies on consent. You may also raise a concern with the Information Regulator. Deleting account or application information may prevent us from providing some services.
Security
The website uses access controls so learners can see their own applications and only authorised staff can review applications or enquiries. No online system is completely risk-free, so please use a strong password and do not share your sign-in details.
Updates to this policy
We may update this policy when the website or our information practices change. The latest version will be published on this page with its revision date.
Contact us about privacy
For a privacy question or request, email info@bolleacademy.co.za, call 051 880 0032, or write to 2 Alpha Street, Old East End, Bloemfontein, South Africa, 9301.